Delivery Information
£10.00 - FREE on orders over £100.00*
* This does not apply our Bespoke Services, please see below for these charges.
ACCESSORIES - cushions, quilts, throws and home fragrances.
These items will be sent out usually via the Post Office (Tracked 24 or Tracked 48) courier for delivery, Monday to Friday, between 8.00am and 6.00pm. We will be advise you by email when your order is ready to leave. If your ordered is placed before 11.00am, and everything is in stock, then we usually aim to send out for delivery the next working day. Please be available at home all that day, or maybe arrange for delivery to your office when placing the order. If you are not at home then they will try once more that day usually, if still unavailable then the order will be taken to the local depot where it will be kept for 7 days before being returned to us.
NOTE: PACKAGES REQUIRE A SIGNATURE. A redelivery charge will be incurred for any re-shipped orders.
BED LINEN - pillowcases, duvet covers and sheets.
Your Bed Linen order will be sent via Tarcked 24 or 48 services for delivery, Monday to Friday, between 8.00am and 6.00pm. We will email to advise you when your order is ready to leave. If the ordered is placed before 11.00am and everything is in stock then we usually try to send out for delivery the next working day. Please available at home all that day, or maybe arrange for delivery to your office when placing the order. If you are not at home then a card will be left and your items will be taken to the local depot where they will be kept for 7 days before being returned to us.
NOTE: PACKAGES ON OCCASIONS REQUIRE A SIGNATURE. A redelivery charge will be incurred for any re-shipped orders.
BEDDING - pillows, duvet, protectors etc
Bedding orders will be sent via Interlink courier for delivery the next working day, Monday to Friday, between 8.00am and 6.00pm. We will be advised by text ( to your mobile phone number if given ) when your order has left. This text will give you instructions on how to charge the delivery date if required. If the ordered is placed before 11.00am and everything is in stock then we usually try to send out for the next working day. Please available at home all that day, or maybe arrange for delivery to your office when placing the order. If you are not at home then Interlink will try once more, usually that same day. If there's still no one in then the order will be taken to the local depot where it will be kept for 7 days before being returned to us.
NOTE: PACKAGES REQUIRE A SIGNATURE. A redelivery charge will be incurred for any re-shipped orders.
BESPOKE SERVICES - upholstered headboards, bed frames, ottomans and valances.
When your is order is placed with us we will get back to you with pricing confirmation of the item(s), discuss fabrics and any other questions we might have to make sure you are happy and also let you know the delivery and fitting timings and costs. We will of course keep you updated with your order's progress and nearer to completion we can decide a suitable delivery date that suits us both.
NOTE: We can only offer our Bespoke Services to these areas at present - Buckinghamshire, Greater London, Oxfordshire and Surrey.